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The 10 worst airports in the world

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Every year since 2015, AirHelp, the air travel website, conducts a survey based on traveler reviews and publishes the ranking of the world’s major airports. This survey rates visitor experience on a 10-point scale, based on three specific criteria: first, consistency in flights and airport services, then the quality of service and finally food and shops.

According to Business Insider, the best airport in the world is Qatar International Airport, scoring an excellent score of 8.39 / 10.

On the other hand, the ten worst airports in the world and last in the survey ranking are the following in descending order according to their final scores

10. London Gatwick Airport (London, United Kingdom)

Overall AirHelp score: 6.62
On-time performance: 5.7
Service quality: 8
Food and shops: 7.9

9. Billy Bishop Toronto City Airport (Toronto, Canada)

Overall AirHelp score: 6.50
On-time performance: 5.8
Service quality: 8.1
Food and shops: 7

8. Porto Airport (Porto, Portugal)

Overall AirHelp score: 6.46
On-time performance: 5.6
Service quality: 7.9
Food and shops: 7.6

7. Paris Orly Airport (Paris, France)

Overall AirHelp score: 6.37
On-time performance: 5.4
Service quality: 7.9
Food and shops: 7.8

6. Manchester Airport (Manchester, United Kingdom)

Overall AirHelp score: 6.26
On-time performance: 5.2
Service quality: 7.8
Food and shops: 8

5. Malta International Airport (Malta, Malta)

Overall AirHelp score: 6.05
On-time performance: 5
Service quality: 7.7
Food and shops: 7.5

4. Henri Coandă International Airport (Bucharest, Romania)

Overall AirHelp score: 6.03
On-time performance: 6
Service quality: 6.1
Food and shops: 6

3. Eindhoven Airport (Eindhoven, Netherlands)

Overall AirHelp score: 5.92
On-time performance: 4.9
Service quality: 7.8
Food and shops: 7.1

2. Kuwait International Airport (Kuwait City, Kuwait)

Overall AirHelp score: 5.78
On-time performance: 4.3
Service quality: 8
Food and shops: 8

1. Lisbon Portela Airport (Lisbon, Portugal)

Overall AirHelp score: 5.76
On-time performance: 4.7
Service quality: 7.3
Food and shops: 7.4

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